Privacy Policy

Athenae Ltd (Dog Star Training and Tortoise South East are part of Athenae Ltd.)

Company Number 06025988 (UK registered)

Updated October 2024

This Privacy Policy explains how we collect, use, and store personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

Athenae Limited is a Private Limited Company:

Contact details www.athenae.co.uk               info@athenae.co.uk                07973 985009

Dog Star Training can be contacted through the web site or info@dogstartraining.co.uk

Tortoise South East can be contacted through the web site www.tortoisesoutheast.co.uk or info@tortoisesoutheast.co.uk

Athenae Ltd is registered with the:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Athenae Ltd complies with the policies of the Animal Behaviour and Training Council (ABTC) with regard to its Code of Professional Conduct, Ethical Advertising, Complaints and DEI. www.abtc.org.uk  

Our website uses cookies to improve user experience and analyse traffic. By using our website, you agree to the use of cookies, which complies with that of the ABTC Cookie Policy (UK) – ABTC

Personal data is collected only to make contact with you while you use our services. The data collected is the minimum for this purpose e.g. email.  Your email and any personal details held within will only be used for the purpose of your communication. Your records will be stored on a password protected computer and remotely backed up. Any paper records are kept in a secure office. We do our utmost to protect your personal data from unauthorised access, alteration, or disclosure.

You can request your data be returned or deleted at any time, and your data will not be shared with any third party. We may contact you to advertise events and activities related to the services we offer. When your data is no longer required for communication with you, it will be destroyed. Your rights under GDPR can be found here Data protection: The Data Protection Act - GOV.UK (www.gov.uk)

Payments on-line, remotely, by card or bank transfer. Payment card information used to make a purchase is collected and processed directly by our payment processors. Currently these are Stripe https://stripe.com/gb and Square https://squareup.com These companies may use your payment data in accordance with their own privacy policy. We have no access to the payment details of a transaction. Bank transfer (BACS) information is provided, and collected from you, if you wish to make payment in this way. Barclays has its own privacy policy Control your privacy and data | GDPR | Barclays

Athenae Ltd reserves the right to update its privacy policy as necessary to comply with changes in legislation.